Support

Support Tickets

AdapTable Support is primarily accessed via a dedicated Zendesk ticket system.

To raise a ticket simply click this link which will take you to a form where you can explain the issue.

Note

  • This contact method should be used for all issues about AdapTable functionality or to report bugs
  • Raising a ticket ensures that the issue is properly tracked and only closed when satisfactorily resolved

Support Ticket Templates

Please use the Template below when raising a Support Ticket.

Hint

You can also use Zendesk to suggest feature enhancements and additions - we love to hear your ideas!

This allows to focus immediately on the issue at hand, and resolve it more quickly.

When raising a Support Ticket, please:

  • provide a clear and concise description of the issue
  • test using the latest versions of AdapTable and AG Grid to ensure the issue is not already fixed
  • first check this documentation as it might contain the information you need

Versions AdapTable version: x.x.x AG Grid version: x.x.x

Steps To Reproduce 1. 2.

Your bug will get fixed much faster if we can run your code and there are no dependencies other than AdapTable and AG Grid. Issues without reproduction steps or code examples may be closed if not actionable.

Link to code example:

[Please provide a minimal code example that reproduces the problem, e.g.]

See the list of Support Templates below and read these tips for providing a minimal example

Current behaviour [Please describe here what you currently see]

Expected behaviour [Please describe here what you expect to see]

Support Template Apps

As a starting point for your Code Example (see above), we provide a number of Support Template Apps.

Each runs a very "bare bones" AdapTable example, allowing you to add the elements you require.

Note

For each Support Template App, you can fork the GitHub repo or import in CodeSandbox

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